A PMS is a software composed of two parts : the Front-Office software and the Back-Office software. The Front-Office is in charge of all the services related to Guests (Check-in, check-out, restaurant, bar, Internet access, television, video on demand, ..). The back-office software deals with all other services (suppliers, stock, staff, pay,…)
AHS is able to link nearly any type of Front-Office to a Communication Server.
Depending on the PMS type and on the Communication Server type, AHS is able to do :
- Check-in / Check-out of a guest
- Collect the billing information (for the PMS)
- Update of directory with the guest name
- DDI affectation,
- MWI & DND management,
- iPbx wake-up management, …
In addition, an hotel owes supply high value services, real security of quality and comfort for his guests : the provision of a voice mailbox, the possibility of scheduling directly his wake-up in his language, etc.
The Aastra Hotel Suite solution proposes among others a voice server to insure:
- A multilingual vocal wake-up for the guests, programmed in autonomous by these in their room or directly by the hotel (through PMS or AHS)
- A voice messaging system: a voice mailbox is attributed to the co-workers and to every guest, allowing to hear for each his vocal messages (from inside / outside of the Hotel)
Aastra Hotel suite also offers financial management and traffic analysis modules and triple-play facilities.
- Rooms : from 50 to 800
- Number of ports (voice mail) : from 4 to 24
The financial management module of Aastra Hotel Suite offers the following functions :
- Detailed search by number
- Financial analysis by phone, sums, period, etc.
- Sums by tariff zone and period
- Follow-up and summary of the Internet communications
The traffic analysis module supplies the following functions :
- Distribution between incoming calls and outgoing calls
- Sum and detail of the results
- Choice of the requests
- Display (boards, histograms)
Aastra Hotel Suite proposes natively the Internet Access management and optionally the integration with Pay-TV / Video On Demand Systems with the following functions :
- Follow-up of the rights and accounts of the guests at check-in,
- Posting of the information towards the Front-Office for invoicing during the Check-out
- Statistics, sumary of the use and the invoicing (according to products)
AHS is able to link nearly any type of Internet Access / Pay-TV / VoD systems to PMS (according to PMS products).