Aastra’s Unified Communications applications can provide Presence indication as well as Instant Messaging in a number of ways. Recognizing that enterprises have differing needs, Aastra gives you choice. Depending on the Aastra call manager you choose, customers may have the option of integrating with Microsoft® Lync™, IBM® Sametime®, or using Aastra’s own built-in Presence and Instant Messaging applications.
Aastra TWP Telephony Web Portal
TWP is a new-generation unified communications and collaboration solution that will help your company leverage from IP Telephony investments to increase your business performance and efficiency.
Based on standard Web-services technology, TWP is easy to integrate inside your core-business applications.
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Aastra InTouch™ Unified Communications Client
With Aastra InTouch users have access to the all corporate collaboration tools. Besides making and receiving calls from your PC, it also provides users with activity/presence and Instant Message services and full integration with back-office contact and calendar suites. It is also the interface of choice for call center agents in combination with our Solidus eCare contact center suite.
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