Products

OpenCom 510

The system in the OpenCom 100 range for up to 100 subscribers



Performance features


  • Advice of charge
    • At the end of the call
    • Call charge factor can be set for each user group
    • Call charge multiplicator can be set for each user group
    • Call data can be read out on another system phone
  • Announcements (groups and individual announcements) to terminals in the OpenPhone 60 range and the Open Phone 2x
  • AOCD: advice of charge during the call
  • AOCE: advice of charge at the end of the call
  • Autoattendant (interactive call management) with OpenAttendant 205
    • Up to five parallel autoattendant systems in an OpenCom 100 system
    • 12 actions per menu (0-9, *, #)
    • 20 menus with multiple uses
    • Menus can be nested as required
    • 300 audio files
    • Actions only performed after PIN entry, e.g. code-protected call forwarding to GSM or private telephone number
  • Automatic call connection
  • Automatic dialling (call made without dialling, also know as a baby call)
  • Automatic external line seizure
  • Automatic seizure of an external line can be configured
  • Baby call
  • Barring (blacklists, whitelists and lists of filters) programmable for user groups
    • Blacklists for outgoing calls
    • Special numbers for emergency calls also programmable
    • Lists of filters for barring incoming calls
    • Whitelist
  • Blind call transfer
  • Busy indicator for trunk bundles/routes
  • Booking number
    • Enter during the call
    • Change during the call
  • Busy keys
  • Busy on busy
  • Call data recording and evaluation on OpenCount 100
    • Saves up to 6,000 call data records
    • Data can be viewed, printed and exported
    • Export as csv file (also compressed as zip file)
    • Can be operated on Windows, Unix and Mac OS
    • Concluding digits in telephone numbers can be suppressed for call data recording (data privacy)
    • Call data record with beginning of call, duration, units, amount, internal, external, master numbers, booking numbers (personnel numbers for projects), users, firms, network operators, type of call (private/business), type of service (telephone/fax/data), direction (incoming/outgoing/both), type of set-up (direct/forwarded/connected), port, route
  • Calling line identification restriction (CLIR) can be separately set for internal and external calls
  • Calls can be parked/unparked in positions "0" to "9"; also on standard terminals
  • Call deflection
  • Call forwarding (unconditional, on busy, on no reply)
  • Call forwarding, unconditional, after a set time, on busy; separate for internal and external calls
    • For MSN groups (nine MSN groups can be configured)
    • Delete all call-forwarding destinations
  • Call forwarding on point-to-point connection*
  • Call holding
  • Call lists (accepted calls, missed calls, busy)
    • Add to call list even when accepted by answering device or voicemail
    • Entries in call list without telephone numbers
  • Callback on busy; internal and external
  • Callback on no reply
  • Call pick-up from answerphone
  • Call queue
  • Call transfer
  • Call waiting
    • Accept waiting call
    • Call-waiting protection
    • Reject waiting call
    • Signal waiting call
  • Call variants - see time groups
  • Cascade two OpenCom 150rack systems
  • CCNR with Keypad procedure in the exchange
  • CFB
  • CFNR
  • CFU
  • Chains (see function keys)
  • Change IP address on system phone (PIN-protected)
  • Change network mask from system phone (PIN-protected)
  • CLIP no screening, display a different number* on the system connection
  • CLIP-dependent call forwarding
  • CLIP-dependent call forwarding to certain destinations
  • CLIP * / CLIR** also on analogue terminals
  • Codes for system features on standard terminals
  • Configuration via PC using a Web browser; remote configuration also possible
  • Computer support with telephony interface (CTI), TAPI 2.1 and browser (OpenCTI 50)
  • Configurable external line seizure
  • Copying data from system phones, including key assignments and labels
  • Day line (see time groups)
  • Deactivation of features also possible without authorisation
  • Deactivation of the user interface (applies to the system menus; terminal menus remain unaffected)
    • of the phonebook
    • of key programming
  • DECToverIP: connection of DECT base stations via IP (handover capable)
  • DECT system terminals
  • Default/expert programming modes
  • Default number can be configured in phonebook
  • Disconnect
  • Disconnect an active ISP connection
  • Disconnect from enquiry call
  • Door intercom / door functions
    • Doorbell signalling (sensor call), doorway call and door opener (actor)
    • Door intercom in accordance with FTZ 123D12 (Federal Office for Communications Technology in Germany)
    • Two-wire door intercom with pre-programmed codes, depending on type
  • Direct dialling inward (DDI) to internal ISDN ports, e.g. for Unified Messaging systems
  • Display active ISP connection
  • E-mail notification (header is displayed on system phone)
  • E-mail notification in the event of a malfunction, e.g. failed ISDN line
  • Emergency call feature, emergency call with priority and dropping of active call if required
    •
  • Enquiry calls
  • External call authorisation (five levels)
  • External line access authorisation (five levels)
  • Follow me (PIN-protected)
  • Forward door call
  • Forward MSN
  • Forward MSN group
  • Forward other subscribers by code digit input
  • Function keys with five-way assignment (chain, stack)
  • Hotel features on OpenHotel 20 or OpenHotel 100
    • Check-in and check-out, including authorisation switching
    • Wake-up calls
    • Change language of room system phones on check-in
    • Ascertain room status (vacant, occupied, still to be cleaned) via system phone (room key) or Web browser (OpenHotel 100)
    • Retrieve call charges on system phones
    • Record call data with implemented OpenCount 100
    • Export the call data to an HTML document (OpenHotel 100)
    • Overview of rooms on reception PC including room number, room status, name of guest
    • Language of guest/system phone in room, symbol for activated wake-up call, symbol for note/message-waiting indicator, period of occupancy (check-in/check-out date) (OpenHotel 100)
    • Function key for wake-up call on system phone
  • Hunt groups (cyclic, linear, statistical, parallel)
  • Exclusion from a hunt group
  • Intercom protection
  • Activate/deactivate Internet access
  • Internet calls (SIP telephony) with an OpenLine SIP 2 licence
  • Internal traffic can be individually barred with CLIP-dependent call forwarding
  • QSIG via S0, S2M (also via IP on the OpenCom)
  • Keypad dialling
  • Least Cost Routing (LCR); can be deactivated
    • Deactivate LCR
  • Line keys (>> two per terminal)
  • Manager/secretary feature
  • MCID (identification of bothersome callers)
  • Message-waiting indication (MWI) on analogue terminals (FSK, short ring or line reversal)
  • Mixed mode of operation (point-to-point/point-to-multipoint connection)
  • Multi-company variant: OpenCompany 45
    • Up to five companies can be configured
    • Separate phonebooks at three levels
      • Central phonebook with the telephone numbers common to all companies
      • Company‘s own phonebook
      • Private phonebook for every member of staff
    • External line seizure using “0” can be set for each company
    • Individual attendant (switchboard) terminals (for each company) or a shared attendant terminal for all firms can be specified
    • Separate call data recording can be configured for companies (OpenCount 100 option)
    • Assignment of the network termination/trunk group/route, user group and phonebook to a company
    • If OpenCTI 50 is deployed, then only the subscribers in one‘s own company are visible in the busy lamp field
  • Music on Hold
    • Up to 32 seconds of music for external music on hold/internal music on hold can be individually loaded
  • Night line (see time groups)
  • Networking using QSIG via leased lines, VPN and IP
  • Offline configuration is possible without a communications system
  • OpenCount 510 is supported on the V.24 interface
  • Parking/terminal portability on S0 bus
  • Central phonebook (speed dialling) (2,000 destinations with three telephone numbers each), individual and for each company
    • With decentralised administration rights
    • One default number per name can be configured
    • CLIP/CLIR when a call is dialled; can be configured for each name
    • Entries from call list can be copied to phonebook
    • Entries from redial list can be copied to phonebook
  • Pick-up groups
  • Pick-up group
  • Pick-up notification
  • Pick-up protection
  • Selective pick-up
  • Pre-announcement feature for OpenVoice 200
  • Post-dialling
  • QSIG via S0, S2M (also via IP on the OpenCom)
  • Recall
  • Redial list per terminal
  • Remote service (e.g. with session key), remote software download including system phones, remote maintenance including error log readout
  • Remote control (changing of call forwarding, dialling)
  • Restart system from system phone (PIN-protected)
  • Route programming
  • Router functions
    • Fixed IP address possible for DSL connection
    • DHCP server can be configured (dynamic and static address assignment, also mixed mode)
    • DNS (Domain Name Server) can be configured (100 entries)
    • LAN-to-LAN support
    • NAT (Network Address Translation); can be deactivated for ISP
    • Net-CAPI (ISDN card function in network)
    • Port mapping
    • PPP over Ethernet (PPPoE) for direct connection to DSL modem
    • RAS firewall with CLID, PAP, CHAP, callback
    • Remote Access Service (RAS) for up to eight simultaneous calls
    • Remote configuration
    • Static and dynamic routing
    • TCP/IP router for ISDN and xDSL
    • Time account can be configured for connection to ISP
    • Access to internal central OpenCom 100 phonebook via LDAP (OpenCom 100 = LDAP server)
  • Send (60-character) text messages to and between system phones
  • Sensor call (doorbell)
  • Separate call protection for internal and external calls
  • Serial system function
  • Service indicator can be configured for each analogue terminal
  • SIP trunk line via LCR, phonebook or trunk group
  • SMS via fixed network on analogue or S0 connection
  • SNTP server (time server – synchronises the time on all PCs connected to the network)
  • Softphones; system is equipped with four IP-non-IP channels, with gateway module eight; up to 64 channels
  • Speed dialling (100 or 1,000 destinations)
    • Special numbers for emergency calls also programmable
  • Stack (see function keys)
  • Switch actor (relay) internally
  • TAPI 2.1 Microsoft (50 calls/on all system phones, incl. DECT, analogue, GAP, but not ISDN/DSS1). Not a multi-line TAPI.
  • Team functions
  • Team keys
  • Telephone lock and access codes
  • Telephone number displayed on team key
  • Telephone number mapping on system connection
  • Telephone number plan for two- to five-digit numbers. Mixed mode also possible.
  • Three-party conferences
  • Time groups (day/night service), ten call variants can be programmed, manual and automatic switchover (after a specific time), ten switchover points per weekday
  • Toggling
  • Transfer second call
  • Trunk line access authorisation switchover
  • Trunk bundles, routes
  • Reject call
  • VIP call with special call signalling
  • Virtual telephone numbers
  • Voicebox integrated for OpenVoice 200, equipped with four channels and pre-announcement feature
    • Two, ten, 20 and 200 voiceboxes possible
    • Group boxes with up to 20 subscribers
    • Softkey can be programmed for voicebox query
    • PIN protection for boxes
    • Several welcoming and closing texts can be recorded or selected for each box; can be automatically controlled by time groups (day/night, etc.)
    • Convenient operation using OpenCTI 50 (e.g. loading of welcoming and closing texts from a PC)
    • Notification call when a message to an internal or external phone number has been received, either immediately or at a pre-programmed time each day
    • Notification call or e-mail when a message has been received
    • Acoustic menu guide in English, French, German, Dutch, Spanish, Italian and Swedish
    • Eight different texts for pre-announcements for different groups/MSNs
    • Time stamp with announcement
    • Signalling by means of info LED (on OpenPhone 6x, 26, 27), cassette symbol (OpenPhone 26, 27, 28) or special dialling tone (ISDN, analogue terminals)
    • MWI on ISDN and analogue terminals
  • Voice over IP using IP system terminals or DECToverIP base stations
  • Wake-up/appointment call with date

  • * if provided by your network operator
  • ** Limited if an analogue trunk line is used


Technical data

More information about the OpenCom 510

Features and technical data
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