OpenCom 131

Multifunctional Communications System - designed for small businesses and private users

• Advice of charge
  
  • At the end of the call
  • Call charge factor can be set for each user group
  • Call charge multiplicator can be set for each user group
  • Call data can be read out on another system phone
• Announcements (groups and individual announcements) to terminals in the OpenPhone 60 range and the Open Phone 2x
• AOCD: advice of charge during the call
• AOCE: advice of charge at the end of the call
• Autoattendant (interactive call management) with OpenAttendant 205
  • Up to five parallel autoattendant systems in an OpenCom 100 system
  • 12 actions per menu (0-9, *, #)
  • 20 menus with multiple uses
  • Menus can be nested as required
  • 300 audio files
  • Actions only performed after PIN entry, e.g. code-protected call forwarding to GSM or private telephone number
• Automatic call connection
• Automatic dialling (call made without dialling, also know as a baby call)
• Automatic external line seizure
• Automatic seizure of an external line can be configured
• Baby call
• Barring (blacklists, whitelists and lists of filters) programmable for user groups
  • Blacklists for outgoing calls
  • Special numbers for emergency calls also programmable
  • Lists of filters for barring incoming calls
  • Whitelist
• Blind call transfer
• Busy indicator for trunk bundles/routes
• Booking number
  • Enter during the call
  • Change during the call
• Busy keys
• Busy on busy
• Call data recording and evaluation on OpenCount 100
  • Saves up to 6,000 call data records
  • Data can be viewed, printed and exported
  • Export as csv file (also compressed as zip file)
  • Can be operated on Windows, Unix and Mac OS
  • Concluding digits in telephone numbers can be suppressed for call data recording (data privacy)
  • Call data record with beginning of call, duration, units, amount, internal, external, master numbers, booking numbers (personnel numbers for projects), users, firms, network operators, type of call (private/business), type of service (telephone/fax/data), direction (incoming/outgoing/both), type of set-up (direct/forwarded/connected), port, route
• Calling line identification restriction (CLIR) can be separately set for internal and external calls
• Calls can be parked/unparked in positions "0" to "9"; also on standard terminals
• Call deflection
• Call forwarding (unconditional, on busy, on no reply)
• Call forwarding, unconditional, after a set time, on busy; separate for internal and external calls
  • For MSN groups (nine MSN groups can be configured)
  • Delete all call-forwarding destinations
• Call forwarding on point-to-point connection*
• Call holding
• Call lists (accepted calls, missed calls, busy)
  • Add to call list even when accepted by answering device or voicemail
  • Entries in call list without telephone numbers
• Callback on busy; internal and external
• Callback on no reply
• Call pick-up from answerphone
• Call queue
• Call transfer
• Call waiting
  • Accept waiting call
  • Call-waiting protection
  • Reject waiting call
  • Signal waiting call
• Call variants - see time groups
• Cascade two OpenCom 130 or two OpenCom 150rack systems
• CCNR with Keypad procedure in the exchange
• CFB
• CFNR
• CFU
• Chains (see function keys)
• Change IP address on system phone (PIN-protected)
• Change network mask from system phone (PIN-protected)
• CLIP no screening, display a different number* on the system connection
• CLIP-dependent call forwarding
• CLIP-dependent call forwarding to certain destinations
• CLIP * / CLIR** also on analogue terminals
• Codes for system features on standard terminals
• Configuration via PC using a Web browser; remote configuration also possible
• Computer support with telephony interface (CTI), TAPI 2.1 and browser (OpenCTI 50)
• Configurable external line seizure
• Copying data from system phones, including key assignments and labels
• Day line (see time groups)
• Deactivation of features also possible without authorisation
• Deactivation of the user interface (applies to the system menus; terminal menus remain unaffected)
  • of the phonebook
  • of key programming
• DECToverIP (Release 8): connection of DECT base stations via IP (handover capable)
• DECT system terminals
• Default/expert programming modes
• Default number can be configured in phonebook
• Disconnect
• Disconnect an active ISP connection
• Disconnect from enquiry call
• Door intercom / door functions
  • Doorbell signalling (sensor call), doorway call and door opener (actor)
  • Door intercom in accordance with FTZ 123D12 (Federal Office for Communications Technology in Germany)
  • Two-wire door intercom with pre-programmed codes, depending on type
• Direct dialling inward (DDI) to internal ISDN ports, e.g. for Unified Messaging systems
• Display active ISP connection
• E-mail notification (header is displayed on system phone)
• E-mail notification in the event of a malfunction, e.g. failed ISDN line
• Emergency call feature, emergency call with priority and dropping of active call if required
  •
• Enquiry calls
• External call authorisation (five levels)
• External line access authorisation (five levels)
• Follow me (PIN-protected)
• Forward door call
• Forward MSN
• Forward MSN group
• Forward other subscribers by code digit input
• Function keys with five-way assignment (chain, stack)
• Hotel features on OpenHotel 20 or OpenHotel 100
  • Check-in and check-out, including authorisation switching
  • Wake-up calls
  • Change language of room system phones on check-in
  • Ascertain room status (vacant, occupied, still to be cleaned) via system phone (room key) or Web browser (OpenHotel 100)
  • Retrieve call charges on system phones
  • Record call data with implemented OpenCount 100
  • Export the call data to an HTML document (OpenHotel 100)
  • Overview of rooms on reception PC including room number, room status, name of guest
  • Language of guest/system phone in room, symbol for activated wake-up call, symbol for note/message-waiting indicator, period of occupancy (check-in/check-out date) (OpenHotel 100)
  • Function key for wake-up call on system phone
• Hunt groups (cyclic, linear, statistical, parallel)
• Exclusion from a hunt group
• Intercom protection
• Activate/deactivate Internet access
• Internet calls (SIP telephony)
  • with an OpenLine SIP 2 licence (OpenCom 130, 150, 510)
  • using SIP connect 112 (OpenCom 131)
• Internal traffic can be individually barred with CLIP-dependent call forwarding
• QSIG via S0, S2M (also via IP on the OpenCom)
• Keypad dialling
• Least Cost Routing (LCR); can be deactivated
  • Deactivate LCR
• Line keys (>> two per terminal)
• Manager/secretary feature
• MCID (identification of bothersome callers)
• Message-waiting indication (MWI) on analogue terminals (FSK, short ring or line reversal)
• Mixed mode of operation (point-to-point/point-to-multipoint connection)
• Multi-company variant: OpenCompany 45
  • Up to five companies can be configured
  • Separate phonebooks at three levels
    • Central phonebook with the telephone numbers common to all companies
    • Company‘s own phonebook
    • Private phonebook for every member of staff
  • External line seizure using “0” can be set for each company
  • Individual attendant (switchboard) terminals (for each company) or a shared attendant terminal for all firms can be specified
  • Separate call data recording can be configured for companies (OpenCount 100 option)
  • Assignment of the network termination/trunk group/route, user group and phonebook to a company
  • If OpenCTI 50 is deployed, then only the subscribers in one‘s own company are visible in the busy lamp field
• Music on Hold
  • Up to 32 seconds of music for external music on hold/internal music on hold can be individually loaded
• Night line (see time groups)
  
• Networking using QSIG via leased lines, VPN and IP
• Offline configuration is possible without a communications system
• OpenCount 510 is supported on the V.24 interface
• Parking/terminal portability on S0 bus
• Central phonebook (speed dialling) (2,000 destinations with three telephone numbers each), individual and for each company
  • With decentralised administration rights
  • One default number per name can be configured
  • CLIP/CLIR when a call is dialled; can be configured for each name
  • Entries from call list can be copied to phonebook
  • Entries from redial list can be copied to phonebook
• Pick-up groups
• Pick-up group
• Pick-up notification
• Pick-up protection
• Selective pick-up
• Pre-announcement feature for OpenVoice 200
• Post-dialling
• QSIG via S0, S2M (also via IP on the OpenCom)
• Recall
• Redial list per terminal
• Remote service (e.g. with session key), remote software download including system phones, remote maintenance including error log readout
• Remote control (changing of call forwarding, dialling)
• Restart system from system phone (PIN-protected)
• Route programming
• Router functions
  • Fixed IP address possible for DSL connection
  • DHCP server can be configured (dynamic and static address assignment, also mixed mode)
  • DNS (Domain Name Server) can be configured (100 entries)
  • LAN-to-LAN support
  • NAT (Network Address Translation); can be deactivated for ISP
  • Net-CAPI (ISDN card function in network)
  • Port mapping
  • PPP over Ethernet (PPPoE) for direct connection to DSL modem
  • RAS firewall with CLID, PAP, CHAP, callback
  • Remote Access Service (RAS) for up to eight simultaneous calls
  • Remote configuration
  • Static and dynamic routing
  • TCP/IP router for ISDN and xDSL
  • Time account can be configured for connection to ISP
  • Access to internal central OpenCom 100 phonebook via LDAP (OpenCom 100 = LDAP server)
• Send (60-character) text messages to and between system phones
• Sensor call (doorbell)
• Separate call protection for internal and external calls
• Serial system function
• Service indicator can be configured for each analogue terminal
• SIP trunk line via LCR, phonebook or trunk group
• SMS via fixed network on analogue or S0 connection
• SNTP server (time server – synchronises the time on all PCs connected to the network)
• Softphones; system is equipped with four IP-non-IP channels, with gateway module eight/16 channels (OpenCom 130/150); up to 64 channels on OpenCom 510
• Speed dialling (100 or 1,000 destinations)
  • Special numbers for emergency calls also programmable
• Stack (see function keys)
• Switch actor (relay) internally
• TAPI 2.1 Microsoft (50 calls/on all system phones, incl. DECT, analogue, GAP, but not ISDN/DSS1). Not a multi-line TAPI.
• Team functions
• Team keys
• Telephone lock and access codes
• Telephone number displayed on team key
• Telephone number mapping on system connection
• Telephone number plan for two- to five-digit numbers.Mixed mode also possible.
  
• Three-party conferences
• Time groups (day/night service), ten call variants can be programmed, manual and automatic switchover (after a specific time), ten switchover points per weekday
• Toggling
• Transfer second call
• Trunk line access authorisation switchover
• Trunk bundles, routes
• Reject call
• VIP call with special call signalling
• Virtual telephone numbers
• Voicebox integrated for OpenVoice 200, equipped with four channels and pre-announcement feature
  • Two, ten, 20 and 64 voiceboxes possible (200 on OpenCom 510)
  • Group boxes with up to 20 subscribers
  • Softkey can be programmed for voicebox query
  • PIN protection for boxes
  • Several welcoming and closing texts can be recorded or selected for each box; can be automatically controlled by time groups (day/night, etc.)
  • Convenient operation using OpenCTI 50 (e.g. loading of welcoming and closing texts from a PC)
  • Notification call when a message to an internal or external phone number has been received, either immediately or at a pre-programmed time each day
  • Notification call or e-mail when a message has been received
  • Acoustic menu guide in English, French, German, Dutch, Spanish, Italian and Swedish
  • Eight different texts for pre-announcements for different groups/MSNs
  • Time stamp with announcement
  • Signalling by means of info LED (on OpenPhone 6x, 26, 27), cassette symbol (OpenPhone 26, 27, 28) or special dialling tone (ISDN, analogue terminals)
  • MWI on ISDN and analogue terminals
• Voice over IP using IP system terminals or DECToverIP base stations
• Wake-up/appointment call with date

• * if provided by your network operator
• ** Limited if an analogue trunk line is used

More information about the OpenCom 131

Features and technical data
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