Ascotel IntelliGate OIP
Application Interfaces
The Open Interfaces Platform (OIP) provides interfaces for proprietary and third-party applications. This open interface allows the applications to be deeply integrated with telephony. The user is then able to benefit from a highly convergent complete system (telephony and IT system). Third-party applications can also be integrated into Ascotel IntelliGate without OIP using different interfaces (Ethernet, ISDN, V.24).
OIP
The Open Interfaces Platform (OIP) is a software component that is connected to Ascotel IntelliGate as PC middleware and allows applications to be connected. The applications themselves are connected directly to the OIP interface (CORBA) or the OIP TAPI service provider. The applications access many powerful functions of Ascotel IntelliGate and OIP. These added-value services allow the user to work much more efficiently.
With OIP the applications are provided with many other features besides telephony functions. The operation and administration of the OIP and its applications is made simple and user-friendly by the OIP Toolbox.
Open Interfaces Services – Our Partner Program for Application Manufacturers
Our customers’ exacting requirements for a powerful communication system calls for flexible solutions. Aastra would like to assist you, as application manufacturers, to integrate your products efficiently and effectively with Ascotel IntelliGate systems. With our Open Interfaces Platform we provide a highly flexible technical basis for such an integration. Open Interfaces Services supports you with service packages tailored specifically to your requirements, enabling you to connect your products ideally to our Ascotel IntelliGate systems and to offer your customers a jointly tested and certified complete solution.
Our Partner Program offers you the following services:
- Advice with the use of our interfaces
- Individual training days with curricula tailored to your needs
- Provision of preconfigured test systems
- Joint integration of your application at our laboratories
- Certification of your application together with Ascotel IntelliGate
- Extensive documentation via the extranet
Our Open Interfaces are designed to appeal to application manufacturers in the following sectors in particular:
- CTI (power dialling, absence management, phone diallers, etc.)
- Automatic Call Distribution (ACD) and Call Center
- Voice Mail and Unified Messaging
- IVR and Auto Attendant Functionality
- Alarming and I/O Management
- Charge data acquisition
- Network Management
Third-Party CTI
The Open Interfaces Platform offers the following advantages for third-party CTI link-ups:
- Network capability by supporting several networked telephone systems and applications
- Greater stability through its own remote client with TAPI 2.1
- Greater security through different levels of authorization for monitoring and controlling phone lines
- Greater flexibility during direct access to the Open Interfaces Platform without using the TAPI interface
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