Clearspan™ is a VoIP network platform providing truly unified communications for the enterprise as well as comprehensive, feature-rich telephony applications including Call Center, Unified Messaging and Business Conferencing.
Clearspan can be implemented regardless of the current communications environment: PBX, IP or a hybrid, and immediately provides enterprise employees with effective, easy-to-use features that significantly improve productivity. Employees are able to communicate anywhere, anytime on any device; simply and effectively, creating a Continuous Enterprise that is flexible and free from unnecessary communication restrictions.
Clearspan can be deployed in a variety of ways, from single site to geographically dispersed multi-site, to best meet the needs of the enterprise. In fact, the Clearspan advantage truly shines in seemingly complex environments where large numbers of sites, with varying sizes and communication models, are physically separated.
| Below are just some of the capabilities of Clearspan |
| PBX & Mobile Phone Integration |
- Convenient unified dialing plan dialing between PBX sites, IP phones and mobile users and within the enterprise from mobile phones
- Start a call on a mobile phone, and pull it to a desk phone (or vice versa)
- Caller dials one number and employee’s mobile and landline phone ring simultaneously
- Seamless use of multiple communication devices
|
| Corporate Dial Plans |
- Enterprise sites can design their own unique dial plan and remain interconnected on a single platform
|
| Unified Messaging |
- Fully integrated voice, video and fax messaging for incredible flexibility and productivity
|
| Call Center |
- Implement call centers that span sites or countries for “follow the sun” service capability
- Create virtual call centers
- Agent and Supervisor modes
|
| Assistant |
- Convenient desktop toolbar for easy access to calling features and user provisioning
- Users configure their services (ie. Call forwarding, etc…) and control calls via PC
- Click to call dialing via Microsoft Outlook*
- Add vCards in contacts for new incoming calls*
|
| Communicator Softphone |
- Full featured PC Softphone
- Multiple languages available
- Video calls via computer screen**
|
| Business Conferencing |
- Reservationless conferencing capability
- Collaboration tools
- Multimedia capability
- Increases employee interaction regardless of location; improves productivity and decreases travel costs
|
| Receptionist |
- Call control via multiple devices including touch screen capability for busy offices
- Call Center integration queues multiple calls for effective call management
- Switch to auto attendant after hours
|
| Remote Office |
- Enables mobile users to access and use telephony services from any end-point, on or off-net
- Users can originate calls from remote locations, such as a home office or mobile phone, and access personal call lists and Outlook Contacts
| * Enterprise edition
** Multi-media edition
An ideal telephony solution for the large enterprise, Clearspan™ can be deployed at a single site or across a global enterprise. What is truly unique about Clearspan™ is its ability to provide high quality performance and comprehensive services while at the same time, minimize the server count in the network thereby lowering cost of implementation and ownership.
|
