In its latest Vendor Landscape study into the IP Telephony (IPT) & Unified Communications (UC) Market, Info-Tech Research Group has identified Aastra as a Champion in this highly competitive space.
Aastra received consistently high scores in terms of product and vendor ratings. Aastra solutions - its MX-ONE® communications server, BluStar™ UCC Ecosystem and Solidus eCare™ multimedia contact center solution - were recognized as exemplary in terms of usability and architecture.
In order to help IT and business decision makers to select the right solutions for their organisations, Info-Tech Research Group assessed products in terms of features, usability, affordability and architecture, and vendors for viability, strategy, reach and channel strategy and strength.
Key findings include:
Businesses requiring a comprehensive contact center and solid mobility options should consider Aastra as an IPT/UC solution candidate."
Aastra has the highest Value Score™ of the "Champions" featured in this report (the Value Score indexes each vendor's product offering and business strength relative to their price point).